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Supporting People

Case

The client first contacted us to arrange some quotes for alterations to her kitchen to help with easier access and day to day living. The client was happy to speak with contractors herself in order to make arrangements, so we gave names of contractors from our Contractor Database.

It became apparent that the job was a major one involving a considerable amount of building works, the supply and fitting of a bespoke kitchen and many other elements.

We project-managed the entire build for the client, meeting with all parties involved as the build progressed to final sign off.

The client was very pleased with the service and the way that we took some of the pressure away from her. In fact the client was very happy to speak of her experience at our AGM.

Contractor Database

When we give contractor details to clients, or arrange formal quotes for them, we invite the client to give us feedback.

- work was good and he was very helpful moving and replacing things.

- excellent work, very reasonable price, very friendly and clean worker. Other contractors are not really interested in small jobs.

- very pleased with work and quoted price and to know that any job in the house or garden no matter how small I can call on him again. Now that I am widowed it's a relief to find someone I can trust. Thank you.

- perfectly happy. I am profoundly deaf in right ear and completely deaf in left ear. He made sure I could hear OK.

- very pleasant man, Job done very good. I am pleased with fence. Will certainly recommend to others. Thank you all tidied up brilliantly.

- very pleased with the speed and efficiency of the service.

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Care & Repair (Northamptonshire) Ltd is fully accredited under the national Quality Mark for Home Improvement Agencies
We are an Industrial and Provident Society with charitable status. Charity number IP25783R